Shipping Policy

Last updated: September 22, 2026

At Fangchan Tianxia, we work to process and ship your order as quickly as possible.

1. Order Processing

Orders are typically processed within 1–3 business days after the order is placed.

Orders are not processed or shipped on weekends or holidays. Processing times may occasionally be longer during periods of high order volume.

2. Shipping Time

Once your order has been processed, the estimated shipping time is 3–7 business days.

Please note that shipping times are estimates and may vary depending on the destination, shipping carrier, weather conditions, customs procedures, or other circumstances beyond our control.

3. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation containing tracking information when available.

Please allow some time for the tracking information to become active after your order has been shipped.

4. Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Fangchan Tianxia is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

5. Delays

While we make every effort to deliver orders within the estimated timeframe, unforeseen circumstances may occasionally cause delays.

If your order is significantly delayed, please contact us at info@fangchantianxia.com and we will assist you.

6. Contact Information

Fangchan Tianxia
309 E 2nd St S, Tulsa, OK 74120, United States

Email: info@fangchantianxia.com
Phone: +1 310-552-5300